SO far minimal issues.
Justin
10/7/2021
we bought this model from costco on 6/30/21 as they offer an additional 1-year warranty bringing it to 2 years total. super quiet, washes well. 1 minor issue i found is the door was not sealing at the top last week and leaked water out all over our wood floor. i think the unit had settled a bit due to our kitchen being a high traffic area and a lot of motion as we have a basement so the floor bounces so to speak.
i adjust the front leg down to raise the front of the unit a bit and the door is now sealing correctly and no more leaking. i hope this solved the issue with the door as i have run the unit twice and it's no longer leaking.
for now, i give it a 4/5 but time will tell if i change it to 5 stars. so far super happy with this unit.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
SO far minimal issues.
Justin
10/7/2021
we bought this model from costco on 6/30/21 as they offer an additional 1-year warranty bringing it to 2 years total. super quiet, washes well. 1 minor issue i found is the door was not sealing at the top last week and leaked water out all over our wood floor. i think the unit had settled a bit due to our kitchen being a high traffic area and a lot of motion as we have a basement so the floor bounces so to speak.
i adjust the front leg down to raise the front of the unit a bit and the door is now sealing correctly and no more leaking. i hope this solved the issue with the door as i have run the unit twice and it's no longer leaking.
for now, i give it a 4/5 but time will tell if i change it to 5 stars. so far super happy with this unit.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Disappointed
not happy
9/29/2021
i am very disappointed in samsung support. i have contacted them numerous times. most recent communication from samsung was a text from them asking for more information about my problem. after giving the information i was told someone would contact me within 24 hours. didn't happen! i am now sitting with a brand new dishwasher that i can't use because the upper dish rack fell out and is too narrow so that the rails will not hold the rack in place. i'm thinking of returning this dishwasher and replacing it with another brand even though my other appliances are all samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Disappointed
not happy
9/29/2021
i am very disappointed in samsung support. i have contacted them numerous times. most recent communication from samsung was a text from them asking for more information about my problem. after giving the information i was told someone would contact me within 24 hours. didn't happen! i am now sitting with a brand new dishwasher that i can't use because the upper dish rack fell out and is too narrow so that the rails will not hold the rack in place. i'm thinking of returning this dishwasher and replacing it with another brand even though my other appliances are all samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Don't Buy!
Alex
9/28/2021
after less than a month of this dishwasher being installed, it started leaking. it looks like the front door doesn't seal properly and as it's washing, there is a puddle of water under it. you would think that after spending so much on the "top of the line" dishwasher you wouldn't have these kinds of defects. also compared to other brands' dish racks these feel very wobbly and don't slide in very smoothly. the next dishwasher will definitely not be a samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Don't Buy!
Alex
9/28/2021
after less than a month of this dishwasher being installed, it started leaking. it looks like the front door doesn't seal properly and as it's washing, there is a puddle of water under it. you would think that after spending so much on the "top of the line" dishwasher you wouldn't have these kinds of defects. also compared to other brands' dish racks these feel very wobbly and don't slide in very smoothly. the next dishwasher will definitely not be a samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Horrible! Do Not Buy
BL53
9/26/2021
we've had this dishwasher for over 18 months and it hasn't worked since the second week. repairman came out and said nothing was wrong. the linear bar does not always move and clean the bottom rack. very disappointed in samsung's service and quality of this dishwasher.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
I second the DONT BUY Review
Ravi D
9/24/2021
don't buy this model. good looking unit but does not do its main function which is to clean dishes. tried every setting, called samsung support and they sent a technician. the technician said his job is to ensure all parts work as desired and if dishes are not cleaning well he can't do anything about it. already past the 30 day return window, stuck with this dummy. glasses have frost, cups have stains and cutlery has left over food particles. save yourself the trouble of getting delivery, pay for parts a , cost of hauling away the old unit, installation costs and the heartburn.
btw can someone help me decipher the feedback provided by samsung " you are not supposed to compare the quality of these modern units with the quality of your 20 year old dishwashers"
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
I second the DONT BUY Review
Ravi D
9/24/2021
don't buy this model. good looking unit but does not do its main function which is to clean dishes. tried every setting, called samsung support and they sent a technician. the technician said his job is to ensure all parts work as desired and if dishes are not cleaning well he can't do anything about it. already past the 30 day return window, stuck with this dummy. glasses have frost, cups have stains and cutlery has left over food particles. save yourself the trouble of getting delivery, pay for parts a , cost of hauling away the old unit, installation costs and the heartburn.
btw can someone help me decipher the feedback provided by samsung " you are not supposed to compare the quality of these modern units with the quality of your 20 year old dishwashers"
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Leaky product
Burak
9/8/2021
we bought this machine end of 2020. we already purchased a few month prior the microwave, fridge, and range (this also has issues!) from samsung. you barely hear it working... looks good. however, after about 6 months later, it started leaking. service came in and changed the latch.. a couple months later, leaking again.. service came back - did nothing. i thought they were coming back with a part to fix it. found out, they cancelled the ticket!! it's been leaking every other day for two week now. shopping for a new one (non-samsung brand)!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Leaky product
Burak
9/8/2021
we bought this machine end of 2020. we already purchased a few month prior the microwave, fridge, and range (this also has issues!) from samsung. you barely hear it working... looks good. however, after about 6 months later, it started leaking. service came in and changed the latch.. a couple months later, leaking again.. service came back - did nothing. i thought they were coming back with a part to fix it. found out, they cancelled the ticket!! it's been leaking every other day for two week now. shopping for a new one (non-samsung brand)!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not even 6 months old and already broke!
MindyG
8/27/2021
purchased this washer in february and less than 6 months old, it leaks, bottom water jets do not work, sounds like a water fall inside, and the motor is now very loud. extremely disappointed in this dishwasher and samsung kitchen appliances in general - avoid at all cost. $800 bucks down the drain!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not even 6 months old and already broke!
MindyG
8/27/2021
purchased this washer in february and less than 6 months old, it leaks, bottom water jets do not work, sounds like a water fall inside, and the motor is now very loud. extremely disappointed in this dishwasher and samsung kitchen appliances in general - avoid at all cost. $800 bucks down the drain!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Biggest Waste of Money!
Nick
8/16/2021
this dishwasher does not even remotely dry your dishes. the door auto opens to "vent" and dry dishes but they can sit for hours and never come out dry. you are better off hand washing and drying than paying the price for this dishwasher. i will give it credit, it is quiet.. because it is not doing anything. what is worse, is i gave samsung a chance to send a tech to look at it. because i did my due diligence before trying to return it, i am now outside of the 15 day window. samsung should stick to overpriced phones and tvs.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Back to HANDWASHING !
Lynnmcc
8/15/2021
i have owned 2021 samsung dishwasher for almost 2 months and continue to have to rewash so many dishes post wash. previously, i owned a whirlpool 2003 model that was basic and cleaned amazingly well. it was noisy but, at this point, i would take a noisy machine that at least cleaned dishes well. i remove all food particles prior to loading, do not overload dishes and use the zone booster. very very disappointed in its performance!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Back to HANDWASHING !
Lynnmcc
8/15/2021
i have owned 2021 samsung dishwasher for almost 2 months and continue to have to rewash so many dishes post wash. previously, i owned a whirlpool 2003 model that was basic and cleaned amazingly well. it was noisy but, at this point, i would take a noisy machine that at least cleaned dishes well. i remove all food particles prior to loading, do not overload dishes and use the zone booster. very very disappointed in its performance!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
GREAT DISHWASHER
KENNY S
8/11/2021
this machine is so quiet you can stand next to it and cant hardly hear it . i would buy again
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
GREAT DISHWASHER
KENNY S
8/11/2021
this machine is so quiet you can stand next to it and cant hardly hear it . i would buy again
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great dishwasher
Marka
7/29/2021
very quiet, really very quiet, first time i started it i was convinced it was not working!
top shelf is great, foldable bottom shelf is great for large bowls etc.
standard wash is 2.5 hours, there is a 60 minute option which i use most often.
smart control allows you to control via phone and see how many washes you have done plus when to run the self clean.
front display shows time left on wash, auto door open when finished works great.
linear wash really cleans everything well, glasses etc.
more expensive than other options but for me well worth the cost for a premium washer.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great dishwasher
Marka
7/29/2021
very quiet, really very quiet, first time i started it i was convinced it was not working!
top shelf is great, foldable bottom shelf is great for large bowls etc.
standard wash is 2.5 hours, there is a 60 minute option which i use most often.
smart control allows you to control via phone and see how many washes you have done plus when to run the self clean.
front display shows time left on wash, auto door open when finished works great.
linear wash really cleans everything well, glasses etc.
more expensive than other options but for me well worth the cost for a premium washer.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very Silent
AfkTue
7/20/2021
it works like not working, no voice - nothing. amazing.
i like the washer in general, very quiet, cleans, flexible shelves. it just smells weird but i hope that dishwasher fragrance will resolve the problem. normal mode is 2.5 hours, not sure why it is too long but it is ok since i can start and leave it at night.
the only issue is the bottom rack, it moves out from the rail easily.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Total garbage
Pamkambak
7/19/2021
We bought this dw Dec 2019. The bar that is SUPPOSED to go back and forth has malfunctioned twice now rendering it useless. If you want to throw your money away this is the dishwasher for you.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Total garbage
Pamkambak
7/19/2021
We bought this dw Dec 2019. The bar that is SUPPOSED to go back and forth has malfunctioned twice now rendering it useless. If you want to throw your money away this is the dishwasher for you.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Dishwasher!
platinum7801
7/17/2021
Purchased this dishwasher about a month ago and it's awesome. Super quite and it has a third rack. Bonus!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Trash
Big Jims
7/15/2021
Don't waste your money. It's a beautiful piece of machinery but it's trash. The water reflector doesn't work. It can't be fixed and I've only been able to use it 3 times. Trash. Stay away.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
So quiet
psychoticllama
7/15/2021
This is a wonderfully quiet dishwasher that cleans like a dream!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Lookin' good!
JayL
7/13/2021
We bought it for the quiet cycle and had to listen intently to verify that it was working.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Features
QNML
7/13/2021
It is extremely quiet. Features are rich. Nothing to complain
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Do not buy
Miao
4/21/2021
in my house, i've always seen a dishwasher, my parents got married in 1963 and bought a rex (italian) dishwasher and changed it in 1990 ... 27 years later! i had rex, bosh, and here in the us i said to myself i buy a good product ...let's try samsung i liked technology, connected wi-fi, i think when i bought it it was $ 1,500, this in '19. i started to have problems it did not clean well i called the assistance i think they came 5-6 times and they did not solve anything! desperate i bought a bosch in december '20 and have had no more problems from there! i took the samsung dishwasher and put it in front of the house and gave it away. i strongly advise against this product and any products other than telephones or televisions. in conclusion i have spent money with samsung to no avail!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not buy
Miao
4/21/2021
in my house, i've always seen a dishwasher, my parents got married in 1963 and bought a rex (italian) dishwasher and changed it in 1990 ... 27 years later! i had rex, bosh, and here in the us i said to myself i buy a good product ...let's try samsung i liked technology, connected wi-fi, i think when i bought it it was $ 1,500, this in '19. i started to have problems it did not clean well i called the assistance i think they came 5-6 times and they did not solve anything! desperate i bought a bosch in december '20 and have had no more problems from there! i took the samsung dishwasher and put it in front of the house and gave it away. i strongly advise against this product and any products other than telephones or televisions. in conclusion i have spent money with samsung to no avail!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not buy
Miao
4/21/2021
in my house, i've always seen a dishwasher, my parents got married in 1963 and bought a rex (italian) dishwasher and changed it in 1990 ... 27 years later! i had rex, bosh, and here in the us i said to myself i buy a good product ...let's try samsung i liked technology, connected wi-fi, i think when i bought it it was $ 1,500, this in '19. i started to have problems it did not clean well i called the assistance i think they came 5-6 times and they did not solve anything! desperate i bought a bosch in december '20 and have had no more problems from there! i took the samsung dishwasher and put it in front of the house and gave it away. i strongly advise against this product and any products other than telephones or televisions. in conclusion i have spent money with samsung to no avail!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not buy
Miao
4/21/2021
in my house, i've always seen a dishwasher, my parents got married in 1963 and bought a rex (italian) dishwasher and changed it in 1990 ... 27 years later! i had rex, bosh, and here in the us i said to myself i buy a good product ...let's try samsung i liked technology, connected wi-fi, i think when i bought it it was $ 1,500, this in '19. i started to have problems it did not clean well i called the assistance i think they came 5-6 times and they did not solve anything! desperate i bought a bosch in december '20 and have had no more problems from there! i took the samsung dishwasher and put it in front of the house and gave it away. i strongly advise against this product and any products other than telephones or televisions. in conclusion i have spent money with samsung to no avail!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
It will break any you will have to pay to fix it.
Terrible Stuff
4/5/2021
4 months in the unit started leaking around the door.
no authorized service in our area, 30 minutes from the twin cities. they said they would give me credit to buy a new one.
the credit they offered was the purchase price. we bought the unit on sale and got an additional discount for buying the entire package. doesn't matter, i am not only the hook for disconnecting and reconnecting the new one, but also the difference in cost for a four month old dishwasher that is under full warranty. how is that an acceptable resolution?
we have purchased the same kitchen package and a laundry suit for out new home that we will now be returning because i will not deal with this again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Silence of the washers
tech
3/24/2021
This is a big upgrade over our existing noisy washer. We have to check to make sure its working its that silent. So far it has been good and has washed dishes thoroughly.
It took us some time to figure out the delivery logistics, we are in MA and purchased the installation, rest be assured, XPO takes care of the logistics to find and provide a licensed plumber
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Wow, is it really running?
Dewman
3/24/2021
Fantastic dishwasher...dishes always look Fantastic even when not pre cleaned. So quiet we don't even know it's running. My wife loves the top rack for silverware, so easy to load and unload and saves the lower area for dishes.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
So quiet
Don S
3/24/2021
Loving this so far! Working amazing and very quiet!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Soooo quiet!
MDLT
3/24/2021
Super cleans the dishes and no spots on glasses! LOVE LOVE LOVE the flatware TRAY and the fact that each wash is soooooo quiet!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Works great
Janet
3/24/2021
It is pretty quiet as it runs, it washes dishes well, and it looks great. It pops open to air dry.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features
RAH021283
3/16/2021
I love this dishwasher, quiet and very efficient!!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Initial experience - well built
JonL
3/15/2021
The new Samsung dishwater was well-packed and seems very solid and is very attractive. Above all other tasks, I dread plumbing jobs (I have terrible luck) but decided to replace my old dishwasher myself. How bad could it be?
The main problem I had was that Samsung wants me to use their special "nut" to connect the water line. Can't tell you how many trips I took to various hardware stores to find a 90" connector that the nut would work with. (Hint: don't use one with a hard 90 degree angle. Look for one with a rounded/curved turn.) The other problem is that I couldn't quite get the unit pushed in far enough, even though my opening meets the size specs, so that I was unable to bolt the dishwasher to either the counter (top) or cabinet (sides). Fortunately, it fit so tightly that the unit will not tip forward by accident.
I can't believe how quiet the dishwasher it!! I literally thought it wasn't working... but it was.
I am disappointed that, even after the door opens and "breathes" for a while at the end of the cycle, items are not dry, especially silverware on the top tray. I felt compelled to hand dry them before putting them away. Maybe I need to learn something.
Bottom line, we purchased this "top of the line" model because we got a great discount. All our other kitchen appliances are Samsung and we love them. If we hadn't gotten a great price, we'd be more disappointed. Still, it's only been 3 days since installation of the dishwasher. I hope we come to love this new addition as well.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Good Buy
Sanjay
3/5/2021
I bought Samsung Smart Linear Wash 39 dBA Dishwasher (SS) from Costco and one thing that is noticeable is the quiet dishwashing!. From another room in the house, it is hard to know whether the dishwasher is on or not. Very happy so far (it has been two full months so far).
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Poor design
Poor design
3/1/2021
the main control board is located in an area that makes it really easy for a single bug to crawl in and short circuit the board. i've only had the dishwasher for 7 months and now it just won't turn on.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Works great
Samsungshopper
2/27/2021
Bought this a few months ago and have been pleased with it.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features but go with a Bosch
Jordan
2/26/2021
It's quiet, efficiently uses water . Dishes come out clean. BUT it puts a cloudy film on my glasses (don't have hard water and we use rinseaid). In hindsight for the money I would have gone with a Bosch
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Quiet
HBNJ
2/26/2021
Quiet don know its on cleans well really cool function to have door pop open for drying.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Well built, stylish and looks great in the kitchen
RogerG
2/26/2021
Bought dishwasher Dec. 2020, easy install. Quiet, sleek, awesome features like auto door open to release steam at the end of the cycle.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Very good dishwasher, not so smart
reesent
2/26/2021
This is a very good dishwasher, very quiet, and energy efficient. To start the dishwasher manually, one must press power, and then press start. Excellent! To start the dishwasher using your voice or home automation, one must press power, and then press smart control, and then you can issue a command to start using your voice or home automation. Bixby can't find the dishwasher if you haven't turned it on. Bixby can't control it if you haven't pressed the smart control button (every time) and don't wait to long before telling Bixby to start, otherwise it will turn itself off and you will have to press the buttons again. And don't open the door to put in a last minute item, or you will have to press the smart control button again. No, Bixby can't even delay the start either... How smart is that?!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
So far So good
SzloWasher
2/25/2021
I bought this a month ago along with an installation package. So far the dishwasher itself is very good. It is quiet, easy to use, stylish and cleans well. The slide out third rack is nice but its important to keep in mind that it takes away from the height clearance of the other two racks. It also makes the other two racks slightly lower. This means you need to bend further while loading and unloading. It isn't a big deal, but thought i would mention it. I think the third rack is worth having. Trying to get Samsung and their subcontractor, XPO Logistics, to install the unit was a COMPLETE mess. I ended up getting a refund for the install and hiring my own contractor.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
The Blue Light
NewBuild2021
2/25/2021
I love this dishwasher and the glowing blue light is awesome! I missed having a dishwasher and this one tops them all!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
samsung dish washer
countryboy
2/25/2021
I got this from Best Buy in January. Seems to work well so far. I have had some issues getting the online hookup going.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
