Our Mission

Value - Educated experience that guides the customer through their purchase.

Outstanding - Experience that stands out from others in the retail and service industry.

Honest - Working from a place of demonstrating the golden rule.

Awesome - Show of commitment to delivering the values of the mission.

Caring - Willingness to evolve daily process to keep employee and customer satisfaction top priority.

Valley Oak Home Appliance Center (home of Elk Grove Appliance Service) has been locally owned and operated by Jean and Lyn Hawkins since 1990. Their son Tim Hawkins is Service Manager for new appliances.

Valley Oak’s reputation for quality products and honest service has always been important to us. Our most treasured asset is our customers' trust.

Our community is also very important to us and we strongly believe in community involvement. We support many community service organizations including the Community Foundation (college scholarships for youth), Elk Grove Community Food Bank Services, Rotary, and local schools and youth organizations. By shopping with us you help support our community as well. Through our participation in the BrandSource group, we also contribute to the Ronald McDonald House.

Join our family of satisfied customers and ask how we can serve you.

We believe in being involved in the service profession. Through membership in the professional service organizations, our technicians participate in various training opportunities throughout the year.

We're proud to be serving the greater Sacramento area.